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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Schaumann

September 20, 2023

5  out of  5 rating by David Schaumann
"By far the best insurance agents I’ve ever had"
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Kiersten Gizelle Girten

August 3, 2023

5  out of  5 rating by Kiersten Gizelle Girten
"Al Hebron is by far the BEST State Farm Agency Owner I’ve ever worked with (I’ve had several in my time). He’s kind, compassionate, very knowledgeable about multi-line projects and incredibly considerate too. But- to me.. the most outstanding thing about Al is his punctuality. If you need ANYTHING you get it STAT. I’m serious! This Man is ON-POINT. Thank you Al and to your incredibly talented Team at the local Shorewood Illinois Branch of State Farm Insurance… you guys ROCK!! — Kiersten Fritz-Girten (soon to lose the “Girten” part, thankfully 😅 😂)"
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Sabrina M

June 26, 2023

5  out of  5 rating by Sabrina M
"I met Al through my son playing basketball with his son in high school. Al and I bonded having grown up in St. Louis area. I highly recommend Al, not only did he save me money on my auto premium, any questions/concerns Al would promptly get back to me. He is great! Thank you Al! Tony Malano"
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Michael Enos

May 3, 2023

5  out of  5 rating by Michael Enos
"Josh provided me a quote for my auto and home very quickly. I had been with State Farm before and the agent, Al, called me to welcome me back. Great experience! Quick and personalized service."
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Joshua Lopez

April 19, 2023

5  out of  5 rating by Joshua Lopez
"The office staff made the insurance process quick and easy!"
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Mark Benak

March 23, 2023

1  out of  5 rating by Mark Benak
"I left AllState after 20 years because they raised there rates after 20 years. Living in Shorewood I wanted to do business with a local agency. Everything was great until I added additional coverage. I was quoted a specific price and I made sure I communicated exactly what I wanted covered and provided all information they requested. I paid policy up front and without them telling me I receive a bill stating I owe additional amount of money. They doubled amount of bill then what was quoted. I called them and was told it was a underwriting issue and that’s what I owe. Wow. Not even a apology or a reduction in premium for something they caused. I guess they don’t value the business in there own backyard."
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Holly Erman

September 23, 2022

5  out of  5 rating by Holly Erman
"Al has been very informative about everything regarding my insurance policies. He got back to right away and communicated precisely. Thanks for all the help!"
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i House

September 16, 2022

5  out of  5 rating by i House
"I had the pleasure to talk this agent today. He has a wealth of knowledge in insurance. I appreciate how he explained auto and home insurance. Thank you Al!"